Kavita Dhillon
(Founder & Chief Image Consultant)
+91 - 9810511179

Business Etiquette

Etiquette can be defined as the set of rules or customs that control accepted behaviour in particular social groups or social situations, to make the world realize your true value.

There is no doubt performance and quality are important for any business organization but business etiquette is equally important if not more. Business is all about people and unprofessional behaviour may lose you a job or business opportunity. It is the additional tool which gives you that extra edge over and above your professional qualification.

We help you develop etiquette for different situations whether it be conversation, travelling, meetings or social gathering which will help you to make a positive impression, enhance credibility, make you a team person and relaxed so that you can focus your energy on business and achieve that extra edge over others. Everyone has some basic etiquette which is required to be developed and polished. We help you to develop and practice good manners and etiquette as a habit in your life, such as: -

• To make an impeccable introduction and impression
• Meet, greet and treat others
• Good, firm, handshake with aye contact
• Positive talk about people and situation
• Art of giving presentation
• Exchange of business cards
• Understanding of body language and gestures
• Be dressed to the occasion
• Understanding the customs and traditions of the   organisation and society
• Mobile, e-mail and meeting etiquettes
• International protocols
• Social etiquette